If you need payment support there are a few options available to you depending on your situation.
Orders purchased through the forum storefront can open a ticket directly from the order's page in your client area.
If this is regarding payment support for something else please ensure you have checked all other options (often there will be specific help articles for certain products) before you contact us directly.
Note: Contacting us directly will not necessarily resolve your case faster so please use another option when available.
Thank you for reading and sorry for any inconvenience caused.